Automobile Warranty Disputes (Lemon Law)
Most automobiles produced each year operate as designed, or they experience routine concerns easily repaired under the warranty. However, a small percentage are affected by manufacturing defects that substantially impair the vehicle’s use, value, or safety, and they cannot be repaired (or are not repaired) within a reasonable number of repair attempts or days out of service. When the consumer and the manufacturer disagree about whether a warrantable defect exists, or whether the defect has been repaired as required under the warranty, often an arbitrator will resolve their dispute.
Why select Jon Olson to arbitrate your lemon law claim?
Jon Olson has arbitrated over (X) automobile warranty disputes since (X). As an attorney, he is familiar with the state and federal laws that apply to automobile warranties, including state lemon laws and the federal Magnuson Moss Warranty Act. He is also familiar with many types of automobile defect claims, having handled cases involving…
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Mr. Olson is a member of both arbitrator panels that hear automobile warranty disputes in the U.S. – the Better Business Bureau and the National Center for Dispute Settlement – and he receives ongoing education and training from each of those organizations.
The sale and purchase of a vehicle are significant financial transactions for both the manufacturer and the consumer. Mr. Olson understands that both parties involved in a motor vehicle warranty dispute have a lot at stake. He diligently prepares for the hearing, he provides each party a full opportunity to present their evidence, and his written decisions reflect the thoughtful consideration he gives to each case he hears.
For more information and frequently asked questions about automobile warranty arbitration, see the FAQs or Resources.